What our users say about us
FIBRES is loved for its simplicity, ease-of-use, and great customer support. Here are 7 main reasons why our customers chose us.
Reason 1: Second to none customer support
Customers always come first for us. We are here to advise, help, and instruct when you are setting up your futuring activities. When choosing FIBRES, you can trust us to go the extra mile.
"Fantastic tool with even better customer service. I have never worked with a vendor more invested in the success of their clients. Every experience we have with the core team is amazing. The team has delivered a top-notch product, interfaces with us regularly, is always prepared, and is just enjoyable to work with."
Chris K, Manager, Large company (Review source: Capterra)
"We worked closely with FIBRES to pilot the solution, resulting in a production-ready system before making our final decision. The team helped us set it up, configure it to our needs, and input our data. Having a production system running before signing a contract was fantastic. The time and support the team provided were exceptional, and the ongoing support has been phenomenal."
Mike Bates, Enterprise Architect, ePlus
"What we've really liked about FIBRES is the team behind it. We have been receiving quick, thorough support right from the very beginning. As we were new to the discipline, the FIBRES team has guided us all throughout and ensured that we are able to get the most out of the tool."
Strategy manager, Major European logistics company
Reason 2: Flexible customizability
Our software fits many use cases and is always fitted to your needs. Data sources, custom metadata, unique radar layouts – tell us what you need and it's likely possible.
"FIBRES stood out with its strong capabilities, configuration flexibility, ease-of-use, excellent support, and affordability. We were able to quickly customize our own trend radar. With the radar categories we can assign to trends, we can distinguish those that are parked, those we're observing, those we're planning, and those we're actively pursuing."
Mike Bates, Enterprise Architect, ePlus
"What tipped the scales in favour of FIBRES was the flexibility in configuration. We did some shopping around before deciding to work with FIBRES, but their tool has been the most flexible out of all the ones we looked at, allowing us to tailor our experience according to our needs."
Strategy manager, Major European logistics company
Reason 3: Great UX and easy to use
FIBRES is not just for foresight experts, but designed to please your people. That makes it easy to get started quickly and encourage wider team adoption.
An easy-to-use and customisable futures intelligence platform with very good UX/UI. AI-backed as well. Genuinely care about customer success with excellent help resources as well as helpful suggestions. There is nothing to dislike about FIBRES in my case.
Gillian Loh, Strategic Foresight Manager at Capricorn Society Ltd.
Steve Wells, Futurist, Informing Choices (Review source: G2)
"The pros of FIBRES are simplistic design that makes the tool easy to use immediately, flexible ability for configuration to meet specific use cases, second to none customer service and response times, the team's continuous desire for improvement of features and capabilities to create the best version of the tool possible."
Chris K, Manager, Large company (Review source: Capterra)
"We were quite surprised how fast we could get up to speed with FIBRES. We're not trend researchers or 'foresight gurus' – foresight is just one of the things we do. We needed a tool that wasn't too complex for the task at hand, and FIBRES fit that purpose perfectly. The value in FIBRES is how it helps us organize information, make it available for everyone in our team, and give it meaning."
Björn P. Jacobsen, Professor, Hochschule Stralsund
Reason 5: One place for all your sensemaking
FIBRES gathers all your imporant insights about the future of your business in one place, making it possible for your team to discuss, align, and plan for possible future events.
"[In my Master's thesis project for a large energy company] we benefitted from the existence of a single horizon scanning platform where all stakeholders of the organization can participate, publish and contribute in a more dynamic way to the identification, selection and evaluation of the most important forces of change for the future of the organization."
André Ribeiro, Master student, Lisbon School of Economics & Management, Universidade de Lisboa
"There's an enormous amount of valuable information in our company globally. A lot of our people are taking the time to see what is happening in the world. From a trend scout’s perspective, the challenge is getting to all these thoughts and observations. With FIBRES, it's easier to involve our employees and get good inputs for our foresight work."
Edgar Talke, Tech and Trend Scout Lead, Vitesco Technologies
"The best thing about FIBRES is that we now have a centralized platform and have moved away from Excel. Understanding and tracking how trends evolve is crucial. We’ve already conducted a lot of research, and FIBRES gives us a nice place to put it all. We can continually update our trends and conduct further research in one shared tool."
Mike Bates, Enterprise Architect, ePlus
"Since innovation is largely about coming up with the right idea at the right time, we wanted to familiarize the students with some foresight methodologies – more specifically signal sourcing, clustering, and sense-making. FIBRES provided the students with a place to save their findings on their perceived problems and strengths, and to organize those findings."
Joris Fokkelman, Guest lecturer, OTH Regensburg
Reason 6: Smart AI capabilities
We regularly introduce intelligent capabilities to aid your people in making sense of the future. AI-powered feeds, signal suggestions and content summarization ? We've got you covered.
FIBRES helps to automate some of our signal detection processes, utilising AI to surface only the most relevant content. It also acts as a ‘one-stop-shop’ for horizon scanning work, containing everything from the latest developments, through topic forming, trend analysis and how that fits into the wider landscape. It can also house all of the work done by our horizon scanning team and commentary on how emerging trends will impact on the business.
Head of horizon scanning, International health care company
"FIBRES has become an important tool for us to gather relevant information on trends we have set our sights on. We have also discovered trends that we did not think of previously thanks to the signals the system suggests based on the topics we're working on."
Strategy manager, Major European logistics company
Reason 7: Encourages you to think in new ways
Starting to use a purpose-built foresight tool has been revolutinoary for many of our clients.. FIBRES might be the key to making the most out of your insights.
"I've really enjoyed adding my data to the platform. Doing that is forcing me to relook at the information and consider it in a more structured way: What might the impact be? How uncertain is it? How far out is the peak impact? How might it link with other trends or signals?"